customer services

Northern Optics.

one of the reasons why i keep heading back to northern optics for continuous supply of contact lens is their good customer services. the moment i stepped into the store last week to order my new pairs of contact lens, the optician immediately recognized me and called out my name. the last time i saw her was probably 7 months ago and yet she remembered my name. the check up and purchase were done in less than 10 mins. i then returned on the weekend wanting to purchase some daily lens as the ordered pair is still yet to be delivered. the optician then gave me 2 pairs of daily lens with astigmatism for FREE. i wanted to pay but he just said it is okay and i can have it for free. probably he felt bad for making me need to wait so long for my new pairs of lens but by giving me the free lens is a good of making it up.

chapter 2
the moment i stepped into the bugis branch on monday, i was almost stunned. all the hairstylist were ah beng and ah lians. what happened to chapter 2? anw, if the front is to be kept long and i said i want short for behind, it is quite obvious that that's wasn't a need to be too short. that ah lian hairstylist got everything wrong. there is no point in asking whether i am fine with the length of the hair when it was cut too short. it was a disaster hair cut. no wonder the ah lian then give me her name card after everything was done.